PinPoint
Point and comment feedback for live websites. A client drops a pin on the exact element they mean, and the note becomes a ticket with the page, browser, screen size and element path already attached.
I'm Rahul Dungarani, a Tech Project Manager with 12 years behind me. I take unclear requirements and turn them into websites, CRMs, dashboards and AI workflows that do the repetitive work your team would rather not.
Six things I do often, do well and deliver on time, from the first wireframe to the automation still running a year later.
Fast, responsive websites built around your business goals, from a single landing page to a large multi-page platform.
↗ 02Custom themes and plugins, Figma to WordPress builds, and WooCommerce stores with clean, SEO friendly code.
↗ 03Setup, customization and ongoing support for HubSpot, Keap, Ontraport and GoHighLevel so leads flow where they should.
↗ 04Assistants built on GPT and Claude, document parsing, lead scoring and workflows that take the manual step out.
↗ 05Core Web Vitals work, hardening, monitoring, bug fixes and version upgrades that keep a site healthy after launch.
↗ 06Internal tools, client portals and reporting dashboards shaped around how your team already works.
↗I build the boring, dependable kind of AI. Clear guardrails, a human check where it matters, and an off switch you control.
Support and sales assistants trained on your own docs, products and CRM records. They answer in your tone and hand over to a human when they should.
Pipelines in n8n, Make and Zapier that carry data between forms, CRM, billing and Slack, with AI steps for sorting, summarising and routing.
Invoices, contracts, resumes and PDFs turned into clean records that land straight in your database or CRM.
Every enquiry scored, enriched and routed the minute it arrives, so your team calls the right person first.
Drafting, repurposing and SEO briefs with a human review step, so you get volume without publishing anything you would not sign.
A short weekly note in plain English about what moved in the numbers, sent to your inbox or Slack instead of a dashboard nobody opens.
12 yrs shipping
WordPress + CRM + AI
Replies within 24h
I like the projects other people call messy. That is usually where the interesting part is.
Twelve years in web development and project management, most of it spent between three things: websites that have to be quick, CRM setups that have to be right, and the automation that quietly connects them.
I work the way I would want someone to work for me. Tell you what a thing really takes, show progress on a staging link every week, and hand over something the next developer can read without calling me.
Along the way I helped build Volcone from an empty office into a team serving 300+ customers across 5+ countries, and I have sat on the technical round for more than 500 interviews. Both taught me the same lesson: a project is people first, code second.
I joined as a WordPress developer and stayed to help turn it into a delivery team. Below is the short version.
Running project lifecycles end to end: scope, delivery, quality and the client relationship. Also the person who says what a thing really takes before it starts.
Led a developer team from concept to deployment on scalable builds, and set the standards we still work to.
Custom themes, plugins and responsive builds, then leading the developers doing the same. The years where I learned the codebase properly.
Where it started. Building and styling ASP.NET web applications before WordPress became the day job.
Hardening, monitoring and incident response across a portfolio of small business sites.
Long running development partner on agency client work.
Computer software engineering.
Computer programming. Grade A.


















Each one started as a client problem I got tired of solving by hand.
Point and comment feedback for live websites. A client drops a pin on the exact element they mean, and the note becomes a ticket with the page, browser, screen size and element path already attached.
The layer between your website and your CRM. It catches every enquiry, enriches and scores it, then routes it to the right person with the follow up already running.
One login where an owner sees traffic, leads, pipeline, revenue and project status together, with a written summary that explains what moved and why.
Several of these people have worked with me for more than a decade, which is the review I am proudest of.
“Nick, Rahul and the whole team exemplify what it means to be reliable in web development. They presented a thorough, organized outsourced team that allowed me to grow from a one man operation to a team of twenty. I worked with them for over 12 years.”
“This team is my absolute secret weapon. Integrating CRM with POS systems, website building, product design and sales, they are world class. After hundreds of projects I have yet to find something they can't build a solution for.”
“Rahul has been a trusted resource and partner on my WordPress projects for over 10 years. He's a calm and confident team leader and has always kept my projects on time and on budget. I value his knowledge and experience and will continue working with him. He's also a great communicator, quick to reply even with the global time difference. I recommend him very highly.”
“They always get the job done. I have worked with them on different projects for several years and they are always professional and reliable.”
Notes on what I am building, what broke, and what I would do differently.

Traffic, leads, pipeline, revenue and project status in one portal, with an AI digest that explains what moved and why.
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The layer between your website and your CRM: capture, enrich, score and route every lead the moment it arrives.
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A point-and-comment tool for live websites: clients pin the exact element, the team gets a ticket with full context.
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In the middle of busy schedules and endless to-do lists, I often find peace in sketching.
Read article →Products, WordPress, CRM automation, AI and the occasional detour.
Open the journal →Looking for someone who will tell you what a project really takes? Send me a line about what you are building.